Article categories: News
Give your opinion and respond to the public transport customer survey
Published: 29.7.2024
Residents' opinions on the performance of Vaasa and Mustasaari's joint public transport, Lifti, are being collected again through a yearly customer survey. The survey opens on 29 July, and by responding, you can influence the development of public transport in the Vaasa region.
The purpose of the customer survey is to collect passengers’ experiences on different aspects of public transport services such as timetables, cleanliness of buses, customer service, and the route planner. The survey also aims to gather customer experiences on the impact of the Lifti reform. This survey is similar to those carried out in previous years in order to ensure that the responses can be compared.
The survey can be completed at: https://link.webropol.com/s/liftiasiakaskysely2024
or by filling in a paper questionnaire at one of the following service points:
- Lifti Service Point, Rewell Shopping Centre, 2nd floor.
- Citizen Services at Tammipiha
- Vähäkyrö joint customer service point at Vähäkyrö-talo
- Lifti Service Point at Mustasaari
The questionnaire will be open for three weeks until 18 August 2024.