E-services

In E-services, you will find the City of Vaasa’s digital service channels by subject area. In E-services, you can, among other things:

  • Fill out and send an application
  • Reserve facilities and materials
  • Apply for a permit or make a report
  • Give feedback on city services

Help with services

Are you looking for City of Vaasa’s contact information or need help with services?

Advice and service points

You can also get help and support from our advice and service points. Contact us or come and visit.

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Senior Citizens

For senior citizens we offer sports services, cultural events and group activities. Find also out about local meeting places and digital support.

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Services for senior citizens

  • Cashier Services

    Invoices from the City of Vaasa can be paid at Citizen Service Points in cash or by using the most common debit and credit cards without a service charge.

  • Digital support and guidance to online services

    Digital Support is ready to help you and give you advice on how to use a computer, a mobile phone, a tablet computer or the digital government services. The Digital Support services are designed to teach the citizens the skills and knowledge they need to use digital devices and digital government services safely and independently.

  • Meeting places

    Would you like to get to know your neighbours? Are you looking for new friends? Do you sometimes feel lonely? Here are some examples of places where you can go to meet other people and spend time in good company!

  • Public Services Vaasa - Citizen Services

    The service advisors at Citizen Services are there to help you and guide you through City of Vaasa’s administration and other areas of public administration. If you are unsure which department you need to contact in different situations, the advisors will help you find the relevant information.

Events

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News

31.7.2026

Vaasa City Orchestra continues the summer season with baroque music

The Splendour and Beauty of the Baroque II -concert offers the summer evening an enjoyable mix of music from the masters of the Renaissance and Baroque periods.

31.7.2026

Vaasa City Orchestra continues the summer season with baroque music

The Splendour and Beauty of the Baroque II -concert offers the summer evening an enjoyable mix of music from the masters of the Renaissance and Baroque periods.

27.7.2026

New AI chatbot available on the public transport website

Vaasa’s and Mustasaari’s public transport service Lifti has launched a new AI-powered chatbot that helps customers find answers to public transport-related...

Youth
27.7.2026

Do you use Lifti? Give your opinion and respond to the customer survey!

Residents' opinions on the performance of Vaasa and Mustasaari's joint public transport, Lifti, are being collected again through a yearly customer survey. By...

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