Housing

Housing consultation

Housing counsellors provide help and advice concerning rent arrears and evictions as well as various other housing-related problems. Housing counsellors are there to serve all residents, regardless of the type of housing. You can contact a housing counsellor by email or telephone. You can also visit a housing counsellor.

• Applying for an apartment
• Frequently Asked Questions
• Mover's checklist
• Payment difficulties & eviction process
• Problems with accommodation
• Rent increase and rent review
• Rescindal of a rental contract

Preparedness at home

Households should prepare to cope independently for at least three days if a disruption occur. They should store at least three days’ worth of food supplies, water and medicines. It would also be important to know the basics of preparedness, such as where to get reliable information during a disruption and how to cope in a residence that is getting colder and colder.