E-services

In E-services, you will find the City of Vaasa’s digital service channels by subject area. In E-services, you can, among other things:

Fill out and send an application
Reserve facilities and materials
Apply for a permit or make a report
Give feedback on city services

Go to E-services

Help with services

Are you looking for City of Vaasa’s contact information or need help with services?

Advice and service points

You can also get help and support from our advice and service points. Contact us or come and visit.

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Answer the happiness survey!

Answer the survey and win a 200 euro hotel gift card.

Happiness Survey 2024

The survey will be carried out as an online survey open to all from 9 October to 11 November 2024, in Finnish, Swedish and English. The survey will be conducted online, meaning it will not be based on a random sample. You can also take part in the survey by filling in a paper form, which is available in libraries, Citizen Services, the Vähäkyrö House, Vuorikeskus and the Pensioners’ Activity Centre.

The responses will be analysed by Professor Emeritus Markku Ojanen, who specialises in the study of happiness.

Talk to someone new

The “Talk to someone new” campaign continues to spread good deeds in Vaasa and encourages residents to talk to strangers. Participate in events or share your story. Let’s make talking to strangers a shared act of happiness among the people of Vaasa! 

Happiness survey 2023 - Results

The survey was conducted as an open online survey from 5 October to 5 November 2023, in Finnish, Swedish, and English. 1058 residents of Vaasa from all age groups responded to the survey. The survey was conducted online, so it is not a random sample.

See the results of the survey

Join us in doing good deeds

Making others happy, helping others, and caring for the environment increases everyone's happiness. And that's what we in Vaasa are good at – after all, our goal is to be the happiest city in the world!

Remember to report your good deeds so that they show up in the counter. Share it also on social media using #GoodDeedsVaasa

Good deeds counter

Happy people of Vaasa

Rony Francis

When are you moving to Vaasa? This was the question my Finnish manager asked when I visited Vaasa on a business trip in 2011. I had no idea that a simple question can change my life completely in a couple of years.

Read Rony's story here

Fernanda Arriaga

After spending one semester in Vaasa as an exchange student in 2020, I knew that Vaasa is the city for me, and I had to come back. Two years later, here I am pursuing my education and living in the city that has completely stolen a piece of my heart.

Read Fernanda's story here

Chamara Dissanayake

It is quite normal to experience culture shock when you travel to a new country, especially if it is in a different continent. However, this was not the case when I came to Vaasa four months ago with my wife.

Read Chamara's story here

Karla Miranda

For me, Vaasa has a magical combination between beautiful accessible nature and lovely people who are willing to help anytime.

Read Karla´s story here

Sasini Gunasekera

I am currently working towards having an internship in my field to start shaping my professional career in Finland while enjoying going outdoors and witnessing my first snow ever.

Read Sasini's story here

Liya Antony

All the way from South India, I accompanied my husband to Vaasa in 2019. With the help of his Finnish colleagues, we gradually managed to settle down and now, I can say that I am happy to be one of the Vaasa residents.

Read

Happiness researcher – Markku Ojanen

Markku Ojanen is a long-standing researcher of happiness. He is Professor Emeritus of Psychology at the University of Tampere. Markku has written 37 books on the subject, so he has a solid vision and knowledge of what makes a person happy and why and how people can invest in their own happiness.

Read the tips for happiness

In the happiness survey, we asked the people of Vaasa for their own tips on what to do if they are feeling down. So here are some genuine Vaasa tips that can be used for whenever you need cheering up or to build up your own or someone else’s happiness.

Use local services

You answered that cultural services are especially enjoyable.

Help other people

You answered that meeting friends, relatives and family is a pleasure.

Take care of yourself

“I play music loudly and dance. It always works.”

Hehkulamppu

Suggest a happiness tip of your own!

Everyone has a special way to produce those successful feelings of well-being and contentment. What is your tip to give to others? Share your own tips to the delight of everyone else. By submitting a tip, you agree to the use of your first name when the tip is published.