Vaasa City Orchestra Data Protection Policy
The Vaasa City Orchestra collects anonymous user data from its website in order to improve its operation and customer experience. The customer register is used for information, marketing and customer relationship purposes.
Customer register
Vaasa City Orchestra’s customer database is controlled by Oy NetTicket Finland Ab. The Vaasa City Orchestra is the joint controller. Oy NetTicket Finland Ab’s other sales outlets function as processors of personal data.
For an up-to-date and more detailed privacy policy, please visit www.netticket.fi/data-secrecy.
The event organiser may disclose personal data to subcontractors (such as transport, accommodation, catering providers) who are necessary for the production of the event and who function as the event organiser’s personal data processors.
Vaasa City Orchestra Website
The Vaasa City Orchestra’s website collects user data in order to improve the operation and services of the website. Vaasa City Orchestra will not share any information collected about users. All data is collected anonymously, and individual users cannot be identified. For example, our website cannot know a user’s email address unless the user has provided it. The website uses Google Analytics to collect data.
Cookies
The vaasa.fi website uses cookies. Cookies make using our website easy, fast, and user-friendly. By clicking the “Hyväksy kaikki” (“Accept all”) button, you agree to the use of cookies. You can refuse the use of third-party cookies or change your consent at any time in the cookie settings.
A cookie is a small text file that an internet browser stores on your device. Cookies are only stored on your computer for the pages you visit. Only the server that sent the cookie can later read and use the cookie. Cookies or the diagnostics used by the site do not harm your computer or files, and they cannot be used to run programs or spread malware.
Vaasa City Orchestra newsletter
The Vaasa City Orchestra maintains a newsletter register on MailChimp. The newsletter is sent to season ticket holders and to people who have purchased tickets for a City Orchestra concert within one year via NetTicket online ticketing service and who have not opted out of direct marketing.
The register is maintained for information, marketing and customer relations purposes. Customers can unsubscribe from the mailing list at any time, by unsubscribing to the newsletter at the bottom of the letter.
Only the email address of the newsletter recipients is stored.
The e-mail address will be kept as long as is necessary to send the newsletter (until the subscription is cancelled or the newsletter service ceases to exist).
The address lists will not be given to third parties, and they will only be used by the Vaasa City Orchestra.
Data protection on social media
The Vaasa City Orchestra does not collect personal information through social media or use it for marketing purposes outside of the social media service, for example.
We do not handle sensitive or personal information on social media platforms.
We may share texts, images and videos related to the Vaasa City Orchestra posted on other users’ public social media profiles on our own channels. In such cases, we will always mention the original source, unless it is already indicated in the distribution information.
The videos and photographs of public events or occasions we publish are comparable to journalistic content and do not constitute a personal data register. For images and video taken at non-public events, we always obtain permission to use the images and video through filming permits.
By using various social media platforms, you agree to the terms of use of each of these services. In this case, the social media service provider acts as the data controller. The Terms of Service explain how the service uses your personal data and how you can prevent your data from being used for targeted marketing, for example.